We’re Brynka, your trusted partner in flexible tracking solutions. We specialize in Mail Center Management Solutions including intelligent lockers, mailing solutions, and comprehensive shipping and receiving services designed to optimize and transform your operations. Leveraging our experience, we supply clients with creative solutions to solve their complex needs. Brynka delivers the perfect blend of innovation, efficiency, and reliability.
In 2000, Brenda Fick founded Brynka to address the needs of the package tracking industry. She has led Brynka’s growth solving client’s problems with creative solutions, offering flexible tracking solutions.
Todd joined the Brynka Team in 2015. He brings a wealth of operational and entrepreneurial experience from his time in start-up and Fortune 500 business environments.
Jennifer started with Brynka in 2003 and through leadership and development led our sales team’s efforts in providing flexible tracking solutions to solve client’s complex needs.
Ryan oversees Brynka’s development team and manages all aspects of the product life cycle. He aligns customer requirements with market trends to help drive our product vision.
Working side by side with Brenda for over 20 years, Gary is a seasoned package tracking industry expert. He oversees Brynka’s day to day operations, project implementations, service and support.
Everyone on our team has a customer first mind set. This means we collectively are here to help first; providing all clients small and large with the same first-class service and support they deserve. Our clients’ satisfaction is of paramount concern to each Brynka team member. We strive in every interaction to develop personal relationships with our customers.
We only make promises we can over deliver on. The Brynka team is trained to always take the high road, having integrity and intention behind all our actions. We keep each other honest and humble, openly sharing feedback with one another so we continue to grow. We are committed to acting loyally on our client and partners’ behalf.
Brynka will always go above and beyond what is expected to wow our customers with our creative and flexible solutions. We are eager to serve our clients to help “take the work out of change” for them. Comprised of team players, we strive for continuous self-improvement and are willing to work outside our comfort zones when needed for the greater good.
Mail centers matter and should have the technology and workflows that aid them as our industry’s essential workers. We consider it our mission to make your job easier. We hire industry leaders with real-world mail center experience to consult and brainstorm with you. At Brynka, we take the work out of change with our “3P’s Model.”
The Brynka model begins with a complete evaluation of your business needs, desires, and dreams and a review of all existing workflows. We then customize a workflow and a plan to ensure you have a solid road map to accomplish your goal.
Our process begins with a Brynka kick-off meeting. During this meeting, we walk you through our proven installation and implementation process, documenting your customizations along the way. You will be introduced to your project manager and installation technician, who will hold your hand throughout your implementation. There are no silver bullets, only a commitment to follow our processes. We help our clients improve their mail centers, all while taking the work out of change.
The Brynka Promise is to make your visions for your mail center a reality. We stand behind every solution we provide, evident by our consistent 99-100% customer satisfaction rating. Brynka guarantees your solution; otherwise, you deserve a refund.
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